Al Misk Medical Group (AMMG) is committed to respecting the privacy of every personal who shares information or data with AMMG. Your privacy protection is important to us and we strive to take due care and protection of the information, we receive from you, the User.
- ACCESS
We collect Your Personal Information directly from You, from third-parties and automatically through the Our Website. This Personal Information, for instance, would relate to the type of device You are using, the time that You have logged on to Our Website, Your IP address and other Personal Information as listed in Clause 5 below.
You may access the Personal Information shared by You with Us, in the manner given below. You can further choose to share additional Personal Information with Us and you can modify your personal data, by writing to Us on Our below mentioned email id.
We keep in mind that the Personal Information shared by you is accessible to You. You can write to us at the email id info@almiskmedicalgroup.om
2. CONSENT
By choosing the Opt-In option on the Website and thereafter, by providing Us Your personal information or availing services of AMMG or by making use of the facilities provided by the Website, it is agreed by You that You have, freely consented to the collection, storage, processing, disclosure and transfer of Your Personal Information in accordance with the provisions of this Privacy Policy and any amendments thereof.
You acknowledge that You have provided Your Personal Information out of your free will and after understanding how it will be used. You also consent that the collection, storage, processing, disclosure and transfer of any Personal and privacy Information shall not cause any wrongful loss to You, if it is done in accordance with the provisions of this Privacy Policy. However, we shall not be liable for any loss that may happen to you owing to the provision of wrongful Personal Information by You.
We will share personal information outside of AMMG only when we have your consent. We will ask for your explicit consent to share any sensitive personal information.
3. CONTROL OVER YOUR PERSONAL INFORMATION
You have the right to withdraw Your consent at any point, provided such withdrawal of the consent is intimated to us in writing through an email at info@almiskmedicalgroup.om. requesting the same. If You wish to rectify the Personal Information that we may have collected to offer You personalized services and offers, you may write to Our Mentioned Email ID, citing the reason for such rectification of Personal Information.
Once You withdraw Your Consent to share the Personal Information collected by Us, We shall have the option not to fulfil the purposes for which the said Personal Information was sought and We may restrict you from using our Services or the Website.
4.PERSONAL INFORMATION COLLECTED
The kinds of information that We collect about You include but are not limited to the following:
- Patient/Caregiver/Doctor/Health Care Professional Name,
- Birth date/age,
- Gender,
- Address (including country and pin/postal code),
- Phone number/mobile number,
- Email address,
- Physical, physiological and mental health condition, provided by You and/or your Health Care Professional,
- Personal medical records and history,
- Valid financial information at time of purchase of product/service and/or online payment,
- Login ID and password,
- User details as provided at the time of registration or thereafter,
- Records of interaction with AMMG representatives,
- Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used,
- Master and transaction data and other data stored in Your user account,
- Any other information that is willingly shared by You (collectively referred to as “Personal Information”).
- Biometrics data
- Genetic Data
- Transgender Status
- Intersex Status
- Caste or Tribe
- Religious or political belief or affiliation
- Sexual orientation
5. HOW WE COLLECT PERSONAL INFORMATION
The methods by which we collect your Personal Information include but are not limited to the following:
- When You fill the patient registration form,
- When You provide details to a AMMG Health Care Professional,
- When You register on Our Website,
- When You provide Your Personal Information to Us during course of receiving services,
- When You use the features on Our Website,
- When you provide access to any other website.
- USE OF PERSONAL INFORMATION
Your Personal Information may be used or processed for various purposes including but not limited to the following:
- To provide effective Services
- To operate and improve the Website and/or our Services;
- To perform studies, research and analysis for improving Our information, analysis, services and technologies; and ensuring that the content displayed are customized to Your interests and preferences;
- To contact You via phone, SMS, WhatsApp or email for appointments, technical issues, payment reminders, deals and offers and other announcements;
- To send promotional mailings from Us or any of Our channel partners via SMS, WhatsApp, email;
- To advertise products and services of AMMG and third parties;
- To transfer information about You if we are acquired by or merged with another company;
- To share with our business partners for provision of specific services you have ordered so as to enable them to provide effective services to You;
- To administer or otherwise carry out Our obligations in relation to any agreement You have with us;
- To build your profile on the Website;
- To respond to subpoenas, court orders, or legal process, or to establish or exercise Our legal rights or defend against legal claims; and
- To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our Terms of Use, breach of Our agreement with you or as otherwise required by law,
- To aggregate Personal Information for research, statistical analysis and business intelligence purposes, and to sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates, (referred to as “Purpose(s)”)